{"id":21,"date":"2026-09-09T09:58:51","date_gmt":"2026-09-09T09:58:51","guid":{"rendered":"https:\/\/targetdgtal.com\/project3\/?page_id=21"},"modified":"2026-09-09T10:15:20","modified_gmt":"2026-09-09T10:15:20","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/targetdgtal.com\/project3\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"21\" class=\"elementor elementor-21\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-67f963c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"67f963c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-20f6bde\" data-id=\"20f6bde\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-147f605 elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"147f605\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t\t<nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\">Home<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46b1c07 elementor-widget elementor-widget-heading\" data-id=\"46b1c07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refund &amp; Returns Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9e9981c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9e9981c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-efaf609\" data-id=\"efaf609\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6fc3915 elementor-widget elementor-widget-heading\" data-id=\"6fc3915\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refund &amp; Returns Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13b3c37 elementor-widget elementor-widget-text-editor\" data-id=\"13b3c37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Last Updated: September 9, 2026<\/strong><\/p><p>At <strong>Shreya Artificial Jewellery<\/strong>, we carefully select and pack every product so that it reaches you in excellent condition. We want you to feel confident while shopping with us. If you receive a damaged, defective, incorrect, or significantly different product, please contact us promptly so that we can assist you with the appropriate resolution.<\/p><h2>1. Eligibility for Returns<\/h2><p>A return or replacement request may be accepted when:<\/p><ul><li><p>The product is damaged or defective when delivered.<\/p><\/li><li><p>You receive a product different from the one you ordered.<\/p><\/li><li><p>The product received has a significant manufacturing defect.<\/p><\/li><li><p>The item is substantially different from its description or specifications shown on our website.<\/p><\/li><\/ul><p>Products must be returned in their original condition, along with the original packaging, tags, accessories, and any other items supplied with the order.<\/p><h2>2. Items That May Not Be Eligible<\/h2><p>Due to the nature of artificial jewellery and hygiene considerations, certain products may not be eligible for return or exchange once delivered, particularly when the product has been worn, altered, damaged after delivery, or shows signs of use.<\/p><p>Returns may also be declined if the product is missing its original packaging, tags, accessories, or other components supplied with the order.<\/p><h2>3. Reporting a Damaged or Incorrect Product<\/h2><p>Please inspect your order as soon as you receive it. If your jewellery arrives damaged, defective, or incorrect, contact us as soon as possible with your order details and a clear description of the issue.<\/p><p>For damaged or incorrect orders, we may request photographs or videos of the product, packaging, shipping label, and damage. This information helps us verify the issue and process your request efficiently.<\/p><h2>4. Return Request Process<\/h2><p>To request a return or replacement, contact our customer support team with your order number, registered contact details, and reason for the request.<\/p><p>Once we receive your request, our team will review the information and let you know whether the request is approved. If approved, we will provide instructions regarding the return or replacement process.<\/p><p>Please do not send products back without receiving confirmation from our team, as unauthorised returns may not be accepted.<\/p><h2>5. Replacement<\/h2><p>Where a replacement is approved, we will make reasonable efforts to provide the same product, subject to availability. If the exact product is unavailable, we may discuss an alternative resolution with you.<\/p><p>Replacement products will be checked and packed carefully before dispatch.<\/p><h2>6. Refunds<\/h2><p>If a refund is approved, the applicable amount will generally be processed through the original payment method or another suitable method communicated by our team.<\/p><p>The time required for the refund to appear in your account may vary depending on your bank, payment provider, or financial institution.<\/p><p>Shipping or other charges may not always be refundable, depending on the reason for the return and the applicable circumstances.<\/p><h2>7. Cancellation<\/h2><p>If you wish to cancel an order, please contact us as soon as possible. Cancellation requests can only be accommodated if the order has not already been processed or dispatched.<\/p><p>Once an order has been dispatched, cancellation may no longer be possible, and you may need to follow the applicable return procedure.<\/p><h2>8. Important Conditions<\/h2><p>Customers are responsible for keeping products safely packed until the return process is completed. We may not accept returns for products damaged due to improper handling, misuse, alterations, or normal wear after delivery.<\/p><p>We reserve the right to review each return or refund request individually and make a decision based on the condition of the product and the circumstances of the request.<\/p><h2>9. Contact Us<\/h2><p>For questions regarding returns, replacements, refunds, or order-related concerns, please contact us:<\/p><p><strong>Shreya Artificial Jewellery<\/strong><br \/>Goraknath Mandir Parisar, Gorakhpur \u2013 273015<br \/><strong>Phone:<\/strong> +91 88109 51377<br \/><strong>Email:<\/strong> <a href=\"mailto:shreya.artificial.jewellery.gkp@gmail.com\">shreya.artificial.jewellery.gkp@gmail.com<\/a><\/p><p>We appreciate your understanding and are committed to providing a smooth, transparent, and pleasant shopping experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5067631 elementor-widget__width-initial elementor-absolute elementor-widget elementor-widget-image\" data-id=\"5067631\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"306\" height=\"306\" src=\"https:\/\/targetdgtal.com\/project3\/wp-content\/uploads\/2026\/09\/safir.png\" class=\"attachment-full size-full wp-image-165\" alt=\"\" srcset=\"https:\/\/targetdgtal.com\/project3\/wp-content\/uploads\/2026\/09\/safir.png 306w, https:\/\/targetdgtal.com\/project3\/wp-content\/uploads\/2026\/09\/safir-300x300.png 300w, https:\/\/targetdgtal.com\/project3\/wp-content\/uploads\/2026\/09\/safir-150x150.png 150w, https:\/\/targetdgtal.com\/project3\/wp-content\/uploads\/2026\/09\/safir-100x100.png 100w\" sizes=\"(max-width: 306px) 100vw, 306px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Returns Policy Refund &amp; Returns Policy Last Updated: September 9, 2026 At Shreya Artificial Jewellery, we carefully select and pack every product so that it reaches you in excellent condition. We want you to feel confident while shopping with us. If you receive a damaged, defective, incorrect, or significantly different product, please contact [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-21","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/targetdgtal.com\/project3\/wp-json\/wp\/v2\/pages\/21","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/targetdgtal.com\/project3\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/targetdgtal.com\/project3\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/targetdgtal.com\/project3\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/targetdgtal.com\/project3\/wp-json\/wp\/v2\/comments?post=21"}],"version-history":[{"count":5,"href":"https:\/\/targetdgtal.com\/project3\/wp-json\/wp\/v2\/pages\/21\/revisions"}],"predecessor-version":[{"id":224,"href":"https:\/\/targetdgtal.com\/project3\/wp-json\/wp\/v2\/pages\/21\/revisions\/224"}],"wp:attachment":[{"href":"https:\/\/targetdgtal.com\/project3\/wp-json\/wp\/v2\/media?parent=21"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}